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Appendix
Troubleshooting
Problem Suggestion
The system does not
receive caller ID or
the system does not
display caller ID during
call waiting.
Make sure you subscribe to caller ID with call waiting features provided by the local telephone
company.
The caller may not be calling from an area which supports caller ID.
Both you and the caller’s telephone companies must use equipment which are compatible
with caller ID service.
Caller ID data may not be displayed on your phone if you answer a call at or before the second ring.
This would also apply to an answering device that answers the call at or before the second ring.
If you subscribe to DSL internet service, install a DSL lter to the telephone line between the
telephone base and the telephone line jack. Contact your DSL service provider for lters and
installation instructions.
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Caller ID entries do not
match the numbers I
need to dial.
Although the call log entries you receive have 10 digits, (the area code plus the seven-digit
number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits,
or a 1 plus the area code plus the seven digits. You can change the number of digits that you
dial from the call log.
While reviewing the call log, press # repeatedly to display these dialing options for local and
long distance numbers before dialing or saving the telephone number.
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