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Appendix
66
Troubleshooting
If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers (page 46). To determine how
many rings activate your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the
fax machine. If that solves the problem, consult your fax machine documentation for
information on compatibility with answering systems.
The outgoing announcement is not clear.
When recording the announcement, make sure you speak in a normal tone of voice
towards the microphone of the handset.
Make sure there is no background noise when recording.
The answering system does not record messages.
Make sure the answering system is on (page 45).
When the answering machine memory is full, it does not record new messages until
some old messages are deleted.
If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers (page 46). To determine how
many rings activate your voicemail, contact your telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the
fax machine. If that solves the problem, consult your fax machine documentation for
information on compatibility with answering systems.
The messages on the answering system are very difficult to hear.
Press /VOL on the telephone base or /VOLUME on the handset to increase the
speaker volume.
The messages on the answering system are incomplete.
The recording time of each message depends on the message recording time you set
(page 47).
If a caller leaves a very long message, part of it may be lost when the answering system
disconnects the call after the preset message recording time.
If the memory on the answering system becomes full during a message, the answering
system stops recording and disconnects the call.
If the caller’s voice is very soft, the answering system may stop recording and
disconnect the call.
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