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Ver. 1.5
4/21/2009 - 11 -
For Winegard TravelNet Internet Only Models
(TN-2033, TN-2055, TN-2099)
WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
(2 YEARS PARTS)
Winegard Company warrants this product against defects in materials or workmanship for a
period of two (2) years from the date of original purchase. No warranty claim will be honored
unless at the time the claim is made, Customer presents proof of purchase to an authorized
Winegard dealer (to locate the nearest authorized Winegard dealer, contact Winegard Company,
3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-288-8094 or visit
www.winegard.com). Customer must provide proof of purchase with a dated sales receipt for the
Winegard product to verify the product is under warranty. If the date of purchase cannot be
verified, the warranty period shall be considered to begin thirty (30) days after the date of
manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an
authorized Winegard dealer for service. Customer must provide proof of purchase to verify the
product is under warranty.
Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located
at 3111 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-788-4417). Customer must
return the product along with a brief description of the problem and provide Winegard Technical
Services with Customer’s name, address, and phone number. Customer must also provide proof
of purchase to verify the product is under warranty. If the product is returned before the expiration
of the warranty period, Winegard Company will (at its option) either repair or replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates,
malfunctions or fails from: improper installation, misuse, abuse, neglect, accident, tampering,
modification of the product as originally manufactured by Winegard in any manner whatsoever,
removing or defacing any serial number, usage not in accordance with product instructions or
acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as
salt spray and acid rain.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard
Company or Winegard Warranty Services under this warranty policy. Please call our Technical
Services Department at 800-788-4417 or send an e-mail to warranty@winegard.com to obtain
the RMA number. Please furnish the date of purchase when requesting an RMA number.
Enclose the product in a prepaid package and write the RMA number in large, clear letters on the
outside of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA
number(s) or an unauthorized return(s) will be refused and returned to Customer freight collect.
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER
WARRANTIES, EXPRESS OR IMPLIED, MADE BY ANY OTHER PERSON.