126 T
ROUBLESHOOTING
The normal VCN AC port status are presented in Ta b l e 1 5 .
Using Front Panel
LEDs to Solve
Problems
Refer to “Real Time LED Indications”, page 16, for a description of the
indicator LEDs.
Use the front panel LEDs to determine the status of a VCN AC port after
POST.
Table 15
Normal VCN AC Port Status
LAN State Line State Power State
If a port is connected Green Green Green
If a port is not connected Off Off Off
Table 16
VCN AC Port LED Indications following POST
Problem Solution
The port power LED
remains Off after
power connection
Check the main power cable connections. Plug in the power
cable if necessary.
The power LED
remains orange for
longer than 30
seconds.
A hardware fault has been detected at this port.
Power the VCN AC off and then on. If the problem persists,
contact your supplier.
The LINE LED is not
green
Check the line connection. If the line connections are
appropriate, the local modem is not functioning.
Power the VCN AC off and than on. If the problem persists,
contact your supplier.
The LAN LED is off Check the Ethernet cable. The problem could be in the VCN
AC or in the Ethernet Switch.
1 Check that the RJ-45 cable between the VCN AC and the
Ethernet Switch is connected.
2 If the Ethernet LED is still off, replace the RJ-45 cable.
3 If after the cable has been replaced, the VCN AC Ethernet
LED is still off, use an alternative port.
4 If, after the cable has been replaced, the Ethernet Switch
Ethernet LED is off, use an alternative port on the switch.
5 If the problem persists, contact your supplier.
