86 Maintenance and Troubleshooting
Paper feeding is crooked or the paper jams.
Cause What to do
The paper supply is
obstructed.
Make sure the paper supply is not
obstructed by a cable or some other
object.
The paper supply is too far
away from the printer.
Make sure that your paper supply is
within 3 feet (1 meter) of the printer.
The printer cover may be
opened.
Close the printer cover.
The edge guide positions
may be incorrect.
Position the edge guides at the diamond-
shaped guide marks.
The holes on the sides of the
paper are misaligned.
Check that the holes on each side of the
paper are aligned with each other. Also
make sure the sprockets are locked and
their covers are closed.
Your paper may be the
wrong size or thickness for
the printer.
Make sure that the paper size and
thickness are within the specified ranges.
See page 115 for continuous paper
specifications.
When you use side-
crimped multipart forms,
the copies may not align
with the original.
Raise the paper guide to keep the
printing position accurate.
The paper does not eject properly.
Cause What to do
The page may be too long. Tear off the fresh supply of paper and
eject the page from the printer. Use only
paper that is within the specified length
range. See page 115.
