Chapter 11: Troubleshooting
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(in the example it is 5-8). On replacing the DIMMs, make sure the size and HP part number
match.
2. Clear CMOS via the front panel or via clear CMOS jumper in order to clear previous defective
DIMM history.
3. Power on the system to continue.
Error Logging
The defective row/DIMM(s) found during this test case will be logged to the SEL and reported on the
screen.
Case 4
This is a special case where memory errors encountered in the first row test and base memory test can
lead to an infinite loop of system resets. This special case occurs under the following conditions:
1. First row test encounters an SBE, base memory test encounters memory errors and the jumper
is set to ‘clear CMOS’ position
2. First row test encounters an SBE, base memory test encounters memory errors and a front
panel button combination to clear CMOS has been completed.
OR
3. First row test encounters an SBE, base memory test encounters memory errors and a bad
CMOS checksum was seen by BIOS.
