A SERVICE OF

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TROUBLESHOOTING
5-29
TROUBLESHOOTING
Table 5-10 lists the Control Panel messages that appear when a serious failure
occurs and maintenance is required.
Table 5-10. System failure messages
Message Description Action
Call Service
SC<number>
The Service Code or SC number
identifies the failure.
Call service.
Tell the SC number.
Self Test
SC<number>
The printer has encountered an error
during the diagnostic procedure.
Call service.
Tell the SC number.
SIMM MEMORY Err
SIMM 1(2)
An error occurred reading from or
writing to a DRAM SIMM.
Remove and reset the SIMM.
Remove and replace the SIMM.