6-6 WorkCentre Pro 421 User Guide
Calling for Service
If the problem persists, contact the Xerox Welcome Centre or
your local representative. The serial number of the machine
will be required, together with any relevant error codes
For information on locating the serial number, please refer to
“Customer Support” on page 1-4.
Displaying Error Codes
Press the [Stop] and the number 8 key at the same time to
display the Error Code.
The Error Code indicates the location of the fault - refer to page
6-9 in this section.
Customer Support Telephone Number
The telephone number of the Xerox Welcome Centre or your
local representative is provided at the time of product
installation. For your convenience and future reference please
record the telephone number in the space below:
Welcome Centre or Local Representative Telephone Number:
# _______________________________________
