V300 User’s Guide
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CHAPTER 16
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• Internet Access
• Phone Calls and VoIP
16.1 Power, Hardware Connections, and LEDs
V The V300 does not turn on. None of the LEDs turn on.
1 Make sure you are using the power adaptor or cord included with the V300.
2 Make sure the power adaptor or cord is connected to the V300 and plugged in to an
appropriate power source. Make sure the power source is turned on.
3 Disconnect and re-connect the power adaptor or cord to the V300.
4 If the problem continues, contact the vendor.
V One of the keys or LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the key or LED. See Section 2.1 on
page 29.
2 Check the hardware connections. See the Quick Start Guide and Section 2.1 on page 29.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adaptor to the V300.
5 If the problem continues, contact the vendor.
V I forgot the IP address for the V300.
