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4610 and 5610 User Guide
4610 and 5610 User Guide Page 12
IP Office 3.2 [15-601080] Issue [3] (5 June 2006)
Hold
If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can
then hold the first call and answer the second call.
To put an existing call on hold:
1. Press Hold or press with against it. changes to ; showing that the line is on hold.
2. To answer the second call, press with against it. changes to ; showing that the line is
connected.
To return to the held call:
1. If you have a call in progress, then first put that call on hold (as above).
2. To retrieve a held call, press with against it.
Notes
After a pre-set time (defined by your system administrator), you are reminded that you have a call on
hold by changing for a few moments to and the phone ringing.
If the system feature AutoHold is on (consult your system administrator) then you can hold an active
call ( ) by pressing the second call’s Call Appearance button ( ). If AutoHold is off, then pressing the
second call’s Call Appearance button ( ) will drop the first call.
To transfer a held call see Transfer.