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Problem Possible Corrective measures
Telephone cannot be switched on Please take out and insert the battery once again then press
E power on .
Battery empty Charge battery. Check charging indicator in the display.
The battery doesn’t charge properly or the phone
sometimes turns itself off
Wipe the charging contacts of both phone and battery with
a clear soft cloth.
Usage time of battery becomes shorter If the battery charge time is shorter, it may be due to the
user environment, or large volume of calls, or weak signals.
Charging error – Temperature out of range Make sure the ambient temperature is right, wait for a
while, and charge it again.
Charging error – Wrong charger Only use original LG accessories.
Charging error – Battery defective Replace battery.
Charging error – No battery icon appears when
charging
The battery is empty or has not been used for a long time.
It may take a while before the battery icon appears on the
screen.
Forget the phone code or password The default phone code is “0000”.
Enter PUK The PIN code has been entered incorrectly three times in
succession, and the phone is now blocked. Enter the PUK
supplied by your service provider.
Troubleshooting
Troubleshooting
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