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2.
Once you connect your mobile phone to
the PC, the phone's screen will display the
"Connecting as Music Sync..." message. If
the message does not change to "Connected
as Music Sync Mode", check if your PC is
running Windows XP and Windows Media
Player 10 or later. If your PC is running
Windows XP and Windows Media Player
9, please download WMP10 or WMP11 by
visiting Microsoft site. If your PC is running
XP and WMP10 or later but "Connecting as
Music Sync..." message does not disappear
from the screen after you have tried to
establish connection three to four times,
perform one of the following methods and
try again.
(Please note that all of the existing data will be
erased on microSD card if you use the below
process.)
A. Follow those steps: Menu -> Settings ->
Reset Settings -> Master Clear -> Memory
Card.
B. Format external memory using Mass
Storage.
C. Remove external memory from the phone,
and insert external memory to the phone
and format.
3.
If you have connected your handset to PC, and
trying to send file using Music Sync, but the
function is not working properly, please check
the below lists.
A. Check whether the file length you are
transmitting is not too long.
B. Check whether the license of the file you
are transmitting is not expired.
C. Check whether the file you are transmitting
is a right format for your phone (MP3,
WMA, AAC).
If you have checked the above three lists, and
still the file is not transmitted, please try step 2.
4.
If you transfer files as shown below, the
transferred files will not show in a third party
application or in Windows Media Player.
A. Transmitted a file using Mass Storage, but
not using Music Sync function.
B. Transmitted a file by directly inserting
external memory on PC.
5.
When you have transferred files with Music
Sync feature and you want to delete them
from your phone, you should connect the
phone to your PC again with Music Sync to
delete them. Even if you have deleted files
transferred with Music Sync feature as shown
below, delete them again with Music Sync.
Otherwise you will not be able to transfer files
identical to the deleted files again.
A. Deleted a file using Mass Storage, but not
using Music Sync function.
B. Deleted a file by directly inserting external
memory on PC.
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AT&T Music