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during transfer.", check if your PC is running Windows XP
and Windows Media Player 10 or later. If your PC is
running Windows XP and Windows Media Player 9, please
download WMP10 or WMP11 by visiting Microsoft site. If
your PC is running XP and WMP10 or later but "Connecting
as Music Sync..." message does not disappear from the
screen after you have tried to establish connection three
to four times, perform one of the following methods and try
again.
Notice that all of the existing data will be erased on
microSD card if you use the below process.
A. Follow those steps: settings->reset settings->Clear
Memory->memory card.
B. Format external memory using Mass Storage.
C. Remove external memory from the phone, and insert
external memory to the phone and format.
3. If you have connected your handset to PC, and trying to
send file using Music sync, but the function is not working
properly, please check the below lists.
A. Check whether the file length you are transmitting is not
too long.
B. Check whether license of the file you are transmitting is
not expired.
C. Check whether the file you are transmitting is a right
format for your phone (MP3, WMA, AAC).
If you have checked the above three lists, and still the file is
not transmitted, please try the actions on 2.
4. If you transfer files as shown below, the transferred files
will not show in a third party application or in Windows
Media Player.
A. Transmitted a file using Mass Storage, but not using
Music sync function.
B. Transmitted a file by directly inserting external memory
on PC.
5. When you have transferred files with Music Sync feature
and you want to delete them from your phone, you should
connect the phone to your PC again with Music Sync to
delete them. Even if you have deleted files transferred with
Music Sync feature as shown below, delete them again
with Music Sync. Otherwise you will not be able to
transfer files identical to the deleted files again.
A. Deleted a file using Mass Storage, but not using Music
sync function.
B. Deleted a file by directly inserting external memory on
PC.
C. Deleted a file using delete function on the phone.
AT&T Music