NEC 920 Cell Phone User Manual


 
-26-
7. How Do You Get Warranty Service?
If Your Product requires warranty service, it must be returned
to an NEC Authorized Service Center along with a descrip-
tion of the Product malfunction or difficulty. You are required
to substantiate warranty status with a dated proof of pur-
chase (as explained in item #3), inclusive of Product's serial
number (if applicable). The address of the nearest NECAM
Authorized Service Center may be obtained by calling (800)
637-5917 or (972) 751-7500, or by writing to: NEC America,
Inc., Attention: Service Support & Administration, 1621
Walnut Hill Lane, Irving, Texas, 75038. NECAM assumes no
risk for damage or loss in transit.
If, in NECAM's sole opinion, the Product failure is not cov-
ered under this warranty, or proof of purchase does not meet
the terms of this warranty, You will be notified and Your
authorization will be requested for any further repair activity.
Products repaired under warranty will be returned to You,
transportation prepaid.
8. How Does State Law Apply To This Warranty?
This warranty gives You specific legal rights, and You may
also have other rights which vary from state to state.
9. This Warranty Is The Entire Agreement.
Unless modified in writing, signed by both You and NECAM,
this warranty is understood to be the complete and exclusive
agreement.
REV: LW012097
TROUBLESHOOTING
If the power does not come on or stay on:
Make sure the battery is installed in the phone properly.
Be sure the contacts are clean on the battery and the
charger.
Battery charge may be too low for operation. Listen for
the low battery alarm or check battery level by pressing
FCN + 8.
If the power comes on, but the phone does not work:
Check the NO Service (NO SVC) message, you might
be out of the cellular service area.
Make sure that the antenna is extended to its full
length.