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c) The Product serial number plate or the accessory date
code has been removed, defaced, or altered.
d) The defect or damage was caused by the defective
function of the cellular system, or by inadequate signal
reception by the external antenna.
8. If a problem develops during the limited warranty period,
the Consumer should take the following step-by-step
procedure:
a) The Consumer shall return the Product to the place of
purchase for repair or replacement processing.
b) If “a” is not convenient the Consumer may contact the
Customer Service Department at NMPI, at the phone
number listed on the bottom of this page for further
instructions.
c) The Consumer shall ship the Product prepaid and insured.
Expenses related to removing the Product from an
installation are not covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges
not covered by this limited warranty. The Consumer shall
be responsible for expenses related to reinstallation of the
Product.
e) If the Product is returned to the Customer Service
Department at NMPI during the limited warranty period,
but the problem with the Product cannot be fixed under
the terms and conditions of this limited warranty, the
Consumer will be notified and given an estimate of the
charges the Consumer must pay to have the Product
repaired, with all shipping charges billed to the Consumer.
If the estimate is refused, the Product will be returned
freight collect. If the Product is returned to the Customer
Service Department at NMPI after the expiration of the
warranty period, NMPI’s normal service policies shall
apply and the Consumer will be invoiced for all shipping
charges.
9. The Product consists of newly assembled equipment that
may contain used components which have been
reprocessed to allow machine compliance with Product
performance and reliability specifications.
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