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14 Copyright © 2003 Nokia
•GET HELP
Find your phone’s label
When you call Nokia Customer Care or your service provider, you will need to
provide specific information about your phone. This information is recorded on the
phone’s type label. The type label is located under the battery inside the phone’s
back cover. It contains the model and serial numbers as well as other important
information about your phone. Please do not remove or deface the label.
Contact Nokia
If you have a question and have already checked the Troubleshooting section
(see page 90), we recommend that you have the following information available
before contacting Nokia Customer Care or your service provider:
• Your phone’s model number
• Nokia 2220 phone (single band)
• Nokia 2260 phone (dual band)
•
ESN
(Electronic serial number – located on the label under the battery)
• Your billing address postal code
• The phone or accessory in question
Contact your service provider
You may want to save your service provider’s customer support telephone number
into your phone. This will let you easily contact your provider if you have questions
or issues with your phone service.
Customer Care, Canada
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario L1S 4N7
Tel: 1-905-427-1373
1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070
Web site:
www.nokia.ca