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90 Copyright © 2003 Nokia
• TROUBLESHOOTING
This section lists some of the most commonly encountered problems and provides
possible solutions.
Problem Possible cause Possible solution
My phone is not
charging.
The charger and the phone are not
properly connected.
Securely connect the
charger to the phone.
The charger is not properly
plugged in.
Ensure that the charger
is plugged in correctly.
My phone is not
making or
answering calls.
The battery is not charged. Charge the battery.
The signal strength is too low. If you are indoors, move
toward a window.
I cannot listen to
my voice
messages.
You do not have voice mail service. This is a service provider
dependent feature.
Please call your wireless
service provider.
The voice mail number you have
saved is incorrect.
You have forgotten your password
or are entering in incorrectly.
Your voice mail number is not
saved in the phone.
Refer to “Save the voice
mailbox number” on
page 37.