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support pages and keep
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Support and updates
Nokia helps you in many ways to gain the
most benefit from your device.
Support
When you want to learn more about how
to use your product or you are unsure how
your device should function, see the user
guide or see the support pages at
www.nokia.com/support or your local
Nokia website, or with a mobile device,
www.nokia.mobi/support.
If this does not resolve your issue, do the
following:
• Restart the device: switch off the
device, and remove the battery. After
about a minute, replace the battery,
and switch on the device.
• With the Nokia Software Updater
application, update your device
software regularly for optimum
performance and possible new
features. See www.nokia.com/
softwareupdate or your local Nokia
website. Remember to back up your
device data before updating the
device software.
• Restore the original factory settings
as explained in the user guide.
If the issue remains unsolved, contact
Nokia for repair options. See
www.nokia.com/repair. Before sending
your device for repair, always back up the
data in your device.
My Nokia
Receive free tips, tricks, and support for
your Nokia phone, plus free trial content,
interactive demonstrations, a
personalised web page, and news about
the latest Nokia products and services.
Get the most out of your Nokia phone and
register to My Nokia today! For more
information and availability in your
region, see www.nokia.com/mynokia.
Download content
You may be able to download new content
(for example, themes) to your phone
(network service).
Important: Use only services that you
trust and that offer adequate security and
protection against harmful software.
For the availability of different services
and pricing, contact your service provider.
Software updates using your PC
Software updates may include new
features and enhanced functions that
were not available at the time of purchase
of your device. Updating the software may
also improve the device performance.
Nokia Software Updater is a PC application
that enables you to update your device
software. To update your device software,
you need a compatible PC, broadband
internet access, and a compatible USB
data cable to connect your device to the
PC.
To get more information, to check the
release notes for the latest software
versions, and to download the Nokia
Software Updater application, see
www.nokia.com/softwareupdate or your
local Nokia website.
Support and updates 41
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