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receive a better signal. If you are outdoors, move to a more
open space. Ensure that your hand does not cover the GPS
antenna of your device. If the weather conditions are bad,
the signal strength may be affected. Some vehicles have
tinted (athermic) windows, which may block the satellite
signals.
Q: Why can’t I find my friend’s device while using
Bluetooth connectivity?
A: Check that both devices are compatible, have activated
Bluetooth connectivity, and are not in hidden mode. Check
also that the distance between the two devices is not over 10
metres (33 feet) and that there are no walls or other
obstructions between the devices.
Q: How can I close a Bluetooth connection?
A: To close an active Bluetooth connection, select the status
area and Bluetooth > Devices, and select the device and
Edit > Disconnect. If another device is connected to your
device, you can also close the connection from the other
device.
To deactivate Bluetooth connectivity, select the status area
and Bluetooth, and clear the Bluetooth on check box.
Q: Why can't I see a wireless LAN (WLAN) access point
even though I know I'm within its range?
A: The WLAN access point may use a hidden service set
identifier (SSID). You can only access networks that use a
hidden SSID if you know the correct SSID, and have created a
WLAN internet access point for the network on your device.
Q: How do I deactivate the wireless LAN (WLAN) on my
device?
A: Select the status area and Internet connection, and
disconnect the WLAN connection.
Q: How can I send MMS messages?
A: You cannot send or receive multimedia messages (MMS)
with your device, but you can send your multimedia files
through mail or Bluetooth connectivity, or upload them to
internet services, such as Nokia Ovi or Flickr.
Q: How do I know which software version is used in my
device?
A: Select > Settings and About product.
126 Tips and troubleshooting
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