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• Contacting Nokia
The Nokia Customer Service department is available to provide you with
help or more information. Before you contact this department, however,
please have the following information available:
To find the serial number, you have to remove the battery. Refer to
“Remove the battery” on page 12 for step-by-step instructions on this
procedure.
Finally, if you are calling about any type of phone accessory, please have
the accessory available. For example, if you are calling about a headset,
please have it handy. This way, if you are asked a specific question about
the accessory, it will be available for quick reference.
Nokia Customer Care Center, USA
Nokia Inc.
7725 Woodland Center Boulevard, Suite 150
Tampa, FL 33614
Tel: 1-888-NOKIA2U (1-888-665-4228)
Fax: (1) 813-249-9619
TTY: 1-800-24NOKIA (1-800-246-6542)
Customer Service, Canada
Nokia Products Ltd.
575 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-888-22NOKIA (1-888-226-6542)
Fax: 1-905-427-1070
• The phone’s model number
(3390)
• The phone’s IMEI (serial) number
• Your Zip code