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b) The Product has been damaged from external causes such as collision
with an object, or from fire, flooding, sand, dirt, windstorm, lightning,
earthquake or damage from exposure to weather conditions, an Act
of God, or battery leakage, theft, blown fuse, or improper use of any
electrical source, or damage caused by the connection to other products
not recommended for interconnection by Nokia.
c) Nokia was not advised by the Consumer in writing of the alleged
defect or malfunction of the Product within fourteen (14) days after the
expiration of the applicable limited warranty period.
d) The Product serial number plate or the accessory data code has been
removed, defaced or altered.
e) The defect or damage was caused by the defective function of the
cellular system or by inadequate signal reception by the external antenna.
8. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase for
repair or replacement processing.
b) If “a” is not convenient because of distance (more than 50 miles) or
for other good cause, the Consumer shall ship the Product prepaid and
insured to:
Nokia Inc.
Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime phone number
and/or fax number, complete description of the problem, proof of
purchase and service agreement (if applicable). Expenses related to
removing the Product from an installation are not covered under this
limited warranty.
d) The Consumer will be billed for any parts or labor charges not
covered by this limited warranty. The Consumer will be responsible
for any expenses related to reinstallation of the Product.
e) Nokia will repair or authorize the repair of the Product under the
limited warranty within 30 days after receipt of the Product by Nokia
or a Nokia authorized service center. If Nokia cannot perform repair
covered under this limited warranty within 30 days, or after a reasonable
number of attempts to repair the same defect, Nokia at its option,
will provide a replacement Product or refund the purchase price of
the Product less a reasonable amount for usage.