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Troubleshooting
Nortel Mobile Communication Client 3100 for Windows Mobile User Guide
103
Troubleshooting
This section contains the following topics:
• “Data connection between MCC 3100 for Windows Mobile and
MCG 3100” on page 103
Data connection between MCC 3100 for
Windows Mobile and MCG 3100
To verify that the data connection between MCC 3100 for Windows
Mobile and MCG 3100 is established:
1. Ping the MCG 3100 from the PC to verify data connectivity of the PC
to the MCG 3100.
2. Connect the mobile device to the computer with a USB cable.
3. Start Microsoft ActiveSync on the computer. See Figure 30
"ActiveSync" on page 104.
4. On the mobile device, select Start, Internet Explorer.
5. Browse to http://<IP address or host name of MCG 3100>:8282/
adminserver. See Figure 31 "MCG 3100 splash screen" on
page 104.
This demonstrates using non-Nortel software that the mobile device
has established an IP connection to the PC and that it can make an
IP connection to the MCG 3100.