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Operating problems
205
Operating problems
I don’t see anything on my
handheld’s screen.
Try each of these in turn:
■ Press an application button to ensure your handheld is
turned on.
■ Tap the Contrast icon in the upper-right corner of the
Graffiti
®
writing area. If the Contrast dialog box appears,
adjust the contrast by holding down the up scroll button for
a few seconds. If this doesn’t work, hold the down scroll
button for a few seconds.
■ If your handheld was exposed to cold, make sure it is at
room temperature.
■ Recharge the unit.
■ Perform a soft reset. If your handheld still doesn’t turn on,
perform a hard reset. See “Resetting your handheld” in
Appendix A.
IMPORTANT With a hard reset, all records and entries stored
in your handheld are erased. Never perform a hard reset
unless a soft reset does not solve your problem. You can
restore any data previously synchronized with your computer
during the next HotSync
®
operation.
I get a warning message telling me
my handheld memory is full.
■ Purge records from Date Book and To Do List. This deletes
To Do List items and past Date Book events from the
memory of your handheld. See “Purging records” in
Chapter 6. You may need to perform a HotSync operation to
recover the memory.
■ Delete unused memos and records. If necessary, you can
save these records. See “Deleting records” in Chapter 6.
■ If you have installed additional applications on your
handheld, remove them to recover memory. See “Removing
applications” in Chapter 6.
My handheld keeps turning itself off.
Your handheld is designed to turn itself off after a period of
inactivity. This period can be set at one, two, or three minutes.
Check the Auto-off setting. See “Auto-off delay” in Chapter 17.
My handheld is not making any
sounds.
Check the System, Alarm and Game Sound settings. See
“System, alarm, and game sounds” in Chapter 17.
My handheld’s indicator light is not
blinking when alarms occur.
Check the Alarm indicator light setting. See “Alarm vibrate
and indicator light settings” in Chapter 17.