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36 Panasonic GSM Mobile Telephone
Panasonic GSM Mobile Telephone
Warranty Terms
This warranty is in addition to and does not in any way affect any statutory or other rights
of consumer purchasers. This warranty applies to the United Kingdom, Isle of Man &
Channel Islands only, for users in Eire, please contact your retailer or supplier. The
warranty period is 12 months from date of purchase and is applicable to the original
purchaser only.
The product is approved for use on GSM mobile telephone system and should only be used
for normal purposes and in accordance with the standard operating instructions.
The warranty covers breakdowns due to manufacturing or design faults; it does not apply
to damage, however caused, wear and tear, neglect, incorrect adjustment or repair, or to
any items of a limited natural life.
In the event of failure, please take the following action:
• Refer to the instruction book in order to identify and possibly correct the problem.
• If the problem is due to coverage, reception or billing, please contact your air time
retailer or service provider whose number can be found from your monthly invoice.
• If you cannot resolve the problem, contact the Panasonic Helpline on 08705 159159.
Before you telephone have the following information to hand:
+ The model and serial number of your telephone, and its phone number
+ our full address and post code
+ A copy of your original invoice, receipt or bill of sale for the purchase of the
telephone.
If the problem cannot be resolved over the telephone, arrangements will be made to repair
the telephone. Remove the SIM from the telephone and store it in a safe place. Please pack
the telephone suitable for transit. Including in the packing:
• The mobile telephone
• The rechargeable battery
• AC Adaptor
A copy of your invoice, receipt or bill of sale. (Note; it is the customers responsibility to
provide proof of warranty)
Panasonic will use reasonable endeavours to ensure your telephone is returned to you
within a maximum of 5 working days from reporting the fault to the Helpline. Please note
that delays in transit may be encountered for Channel Islands, Northern Ireland, Isle of
Man, Scottish Islands and other islands.
Your sole and exclusive remedy under this guarantee against us is for the repair, or at our
option the replacement, of the product, or any defective part or parts. No other remedy,
including, but not limited to, incidental or consequential damage or loss of whatsoever
nature shall be available to the purchaser.
Rechargeable batteries have a limited natural life, in order to prolong their life they should
only be used and charged as shown in the instruction book. Replacement batteries may be
purchased either from your retailer or the Helpline number shown overleaf.