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11 Frequently
asked questions
How to connect the handsfree phone to my
other phones?
Go to
> > [Services] > [Register].
Tip
• For information, see chapter 'Get started', section
'Register your phone'.
No signal bars are displayed on screen.
• The handset is out of range. Move it closer
to the base station.
• Make sure you have registered your phone
to the base station.
Tip
• For information, see chapter 'Get started', section
'Register your phone'.
My phone is not connected to the base
station/I cannot get a dial tone.
Your phone is not registered, i.e. linked to the
base station. Register the handset with the base
station.
If I fail to register the phone to the base
station, what do I do?
Your base memory is full. Unregister the unused
handsets and try again.
No dialing tone
• Check your phone connections.
• The handset is out of range. Move it closer
to the base station.
The handset is connected to the power supply
but does not charge.
• Make sure there is power supply and the
charging adapter is plugged properly to the
phone.
• Make sure you switch on the phone.
No display
• Make sure the batteries are charged.
• Make sure there is power and the phone is
connected to the charger.
Bad audio (crackles, echo, etc.)
• The handset is nearly out of range. Move it
closer to the base station.
• The phone receives interference from the
nearby electrical appliances. Move the base
station away from them.
• The phone is at a location with thick walls.
Move the base away from them.
The handset does not ring.
Make sure the handset ringtone is turned on.
The caller ID is not displayed.
• The service is not activated. Check with
your service provider.
• The caller's information is withheld or
unavailable.
• Not all DECT base stations support caller
ID service compatible with this phone.
I have a 6 digit pin code but I can only enter 4
digits on my handsfree phone.
If you use a pin code with more than 4 digits,
it cannot be entered through the handsfree
phone. In this case, change your base stations
pin code to a 4-digit pin code (e.g.0000) and
then resume the registration process.
Internal calls do not work on my handsfree
phone.
Placing internal calls from your handsfree phone
is not supported.
Note
• If the above solutions do not help, Switch off the phone,
then switch it on and try again.