Filter
Top Products
Some characters in calendar entries do not appear correctly after synchronization
If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might
not support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer.
For more information, see the documentation for the operating system on your computer.
Browser troubleshooting
No browser is available on my device
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that your wireless service plan includes this service.
I cannot set up automatic synchronization for bookmarks
When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off.
Application troubleshooting
I cannot add applications
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that your device has enough memory to add the application.
Media troubleshooting
I cannot play a song or video on a web page
Your BlackBerry® device might not support the size or the file format of the song or video file.
I cannot open media files
Try performing the following actions:
• If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your
device from the computer or turn off mass storage mode.
258