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Troubleshooting
No answer phonebox
Check that the SIM card does offer this service.
Program the call to be forwarded to answer phoneusing the information
provided by the operator.
Check that the SIM card used offers this service. Try to make a call to check
that phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to
the
Calls
menu, select
Voicemail
and check the number. Otherwise, enter
your operator’s answer phone centre number.
If answer phone icon flashing
Call the answer phone and listen to the new messages to make it disappear.
In WAP context:
SERVER NOT ANSWERING
message
Switch off and then switch phone back on.
Logon to home page impossible
In the
WAP
menu,
Clear the cache
.
Operator name does not appear on
screen
Go into the
Settings
menu, select
Networks
, then
Selection
. Wait until the
operator appears, select it and validate.
If the Operator logo is present (depending on model), activate the display
(
Settings/Display/Operator logo
).
How do I (un)lock the keypad?
Press the key, then the
OK
key.
How do I switch to silent mode?
Hold the key down unless ring tone sounds, when a short touch is
enough.
How do I activate zoom?
Can be activated only in SMS, MMS and WAP screens; hold down the
key.
How do I delete the envelop that
appears on the screen?
If you have received a voice mail, please call your voice mailbox and follow
the instructions given.
How do I delete the answer phone
that appears on the screen?
This answer phone means that you have received a voice mail: please call
your voice mailbox and listen to it. Please follow the instructions given.
How do I remove the written
message at the bottom of the home
page (1 call)
Press the
key to go back to the initial page without messages.
P
ROBLEM
- S
ITUATION
A
CTIONS
251729200_myC5-2_lu_en.book Page 86 Lundi, 4. octobre 2004 11:21 11