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Troubleshooting
P
ROBLEM
- S
ITUATION
ACTIONS
It is impossible to switch
the phone on
Put it on charge for at least 15 minutes before switching it back on again.
Check if the battery icon is scrolling up and down.
If so, the phone is charging.
If not, please take the charger out and put it back on again. Please
check that the charging icon is scrolling up and down.
If you still cannot switch the phone on, please disconnect the charger,
put it back on again and please repeat that manipulation several times.
If the charging icon is still not scrolling up and down, please contact
your after-sales services.
When the charging icon has stopped scrolling up and down, the battery
is charged.
Battery status unknown
The phone does not recognize the battery. Please check the position of
the battery.
LOW BATTERY
This message is displayed when the battery becomes too weak. The
phone switches itself off automatically. Put the phone on charge.
SIM not present
Check if the SIM card is present and properly positioned / inserted.
Check the condition of the SIM card. If damaged, please go back to the
operator's shop for advice. Contact your after-sales service if the
message persists.
Incorrect PIN code
An incorrect PIN code has been entered. Be careful! Three incorrect
PIN codes will block the SIM Card.
SIM BLOCKED
You have entered three incorrect PIN codes.
Enter your PUK code to unblock your SIM Card.
You must enter: **05*PUK*PIN*PIN#
You must enter the PUK code (Personal Unblocking Key) given by your
network provider.
10 errors will permanently block your SIM Card. You must then contact
your network provider to get a new one.
MYX-6 English.book Page 79 Vendredi, 4. avril 2003 3:48 15