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Troubleshooting
No answer phonebox
Check that the SIM card does offer this service.
Program the call to be forwarded to answer phoneusing the information
provided by the operator.
Check that the SIM card used offers this service. Try to make a call to
check that phone and network are operational.
Check if the answer phone number is properly configured. To do so, go
to the
Calls
menu, select
Answer phone number
and check the
number. Otherwise, enter your operator’s answer phone centre
number.
If answer phone icon flashing
Call the answer phone to make it disappear.
Wrong ring tone is played on call
reception
Check the call group of the contact who has called: check the ring tone
selected for this group.
Backlight does not work
Go into the
Settings / Others
menu, select the
Energy saving
menu
and activate backlight.
In WAP context:
SERVER NOT ANSWERING
message
Switch off and then switch phone back on.
Logon to home page impossible
In the
WAP
menu,
Clear the cache
.
Operator name does not appear
on screen
Go into the
Settings
menu, select
Networks
, then
Selection
. Wait
until the operator appears, select it and validate.
How do I (un)lock the keypad?
Press the key, then the key (validate).
How do I switch to silent mode?
Hold the key down unless ring tone sounds, when a short touch
is enough.
How do I activate zoom?
Can be activated only in SMS and WAP screens; hold down the key.
How do I delete the envelop that
appears on the screen?
If you have received a voice mail, please call your voice mailbox and
follow the instructions given.
P
ROBLEM
- S
ITUATION
ACTIONS
MYX-6 English.book Page 81 Vendredi, 4. avril 2003 3:48 15