Filter
Top Products
Troubleshooting
72
Troubleshooting
When you turn on your phone or while you are
using the phone, it prompts you to enter one of
the following codes:
Code Try this to solve the problem:
Password
When the phone lock feature is enabled,
you must enter the password you set for
the phone.
PIN
When using the phone for the rst time
or when the PIN requirement is enabled,
you must enter the PIN supplied with the
SIM or USIM card. You can disable this
feature by using the PIN lock menu.
Code Try this to solve the problem:
PUK
Your SIM or USIM card is blocked, usually
as a result of entering your PIN incorrectly
several times. You must enter the PUK
supplied by your service provider.
PIN2
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
with the SIM or USIM card. For details,
contact your service provider.
Your phone displays "Service unavailable" or
"Network error"
When you are in areas with weak signals or poor reception, •
you may lose reception. Move to another area and try again.
You cannot access some options without a subscription. •
Contact your service provider for more details.