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Troubleshooting
When you turn on your phone or while you are
using the phone, it prompts you to enter one of
the following codes:
Code Try this to solve the problem:
Password
When the phone lock feature is enabled,
you must enter the password you set for
the phone.
PIN
Whenusingthephoneforthersttimeor
when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM
card. You can disable this feature by using
the PIN lock menu.
PUK
Your SIM card is blocked, usually as a
result of entering your PIN incorrectly
several times. You must enter the PUK
supplied by your service provider.
PIN2
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
with the SIM card. For details, contact your
service provider.
Your phone displays "Network search failed"
or "Network error"
When you are in areas with weak signals or poor reception, •
you may lose reception. Move to another area and try again.
You cannot access some options without a subscription. •
Contact your service provider for more details.