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BT Openzone and The Cloud
Your phone has already been set up to use BT Openzone and
The Cloud. However, in case of accidental deletion please follow
the steps below:
1. From the Home Screen select Menu, Settings,
Wi-Fi then My networks.
2. Highlight Search new networks and press OK.
3. Your mobile lists available networks. Highlight BT Openzone,
select Options and then Add. If the phone asks “Current network
will be disconnected. Continue?” Select Ye s .
4. BT Openzone will now be added to your networks.
Repeat steps 1-3 to set up for The Cloud.
Note: You will need to be in range of a BT Openzone or
The Cloud hotspot in order to set it up.
Can several people use BT Fusion Mobile in range of my BT hub
all at the same time?
Yes. You can have up to six people on your BT Fusion Mobile
account, each with their own BT Fusion or standard BT Mobile
handset. Up to five separate calls can be made in range of your BT
Home Hub at any time, regardless of whether they are making or
receiving a call. This means that you don’t have to wait for your
phone line to become free before making great value calls in range
of your BT Home Hub.
What call charges do people pay when they call me on my
BT Fusion Mobile number?
All calls made to your BT Fusion Mobile number will be charged at
the caller’s standard mobile rate.
What happens to a call charge if I move in or out of range of
wireless broadband during a call?
The call will continue to be charged at the rate applicable to
wherever the call was started. So if you started the call in range of
your BT Home Hub, you will be charged at your agreed BT Fusion
Mobile tariff rates. If you started the call when away from your hub,
the call will continue to be charged as a mobile call.
BT FON
Join the BT FON community to get the most out of
BT Fusion Mobile. Visit www.bt.com/btfon
With Wi-Fi switched on, you can use BT FON to get fast web
browsing and email access. BT Fusion Mobile calls can also be
made at BT FON hotspots.
The BT FON network is made up of:
• People who have made their hub part of the BT FON community.
• BT Openzone hotspots – usually in city centre locations plus
airports, major stations and hotel chains.
• BT Wireless Cities – city-centre blanket Wi-Fi coverage with
new cities being continually added across the UK.
Find hotspots
For more information about BT FON and to locate Wi-Fi hotspots,
visit www.bt.com/btfon
TROUBLESHOOTING
Whatever your query, we’re here to help.
Call Customer Services on 0800 783 2326.