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Voicemail 1571
Your voicemail automatically takes messages when your mobile
is switched off, engaged, or if you aren’t able to answer it.
Plus it sends you a text message to let you know a voicemail
has been received. Up to 50 messages, each up to 3 minutes
long can be stored which are accessible not only via your
mobile but any touch-tone phone.
Messages are stored automatically for:
• New messages: 28 days
• Listened-to-messages: 72 hours
• Saved messages: 7 days
To listen to voicemail
• Dial 1571
There is no charge for calls to voicemail using the BT wireless
broadband network (i.e. through the BT Fusion Mobile service).
Set up your personal greeting
A personal greeting reassures callers that they’re through
to the right person. You can change your greeting as often
as you like, and it’s easy to set up.
Personalise your greeting
• Dial 1571
• Press 3 and follow the voice prompts
• Press # to save your recording
Set up a voicemail PIN
This allows you to access your messages from any other phone
whether you are at home or abroad.
• Dial 1571
• Press 1 for the Main Menu
• Press 4 for Mailbox Settings
• Press 2 for Security Options and follow the voice prompts
How to check your messages from another phone and when
you’re abroad
To listen to a voicemail message from another phone or when you
are abroad you must first set up your voicemail PIN. (You need to do
this before you leave the UK.)
• Dial your mailbox number, which is included in your text
notification in the international format (prefixed with +44
without the leading 0)
• Key 9 when hearing the greeting
• Enter your voicemail PIN and follow the voice prompts
Please note: To find your mailbox dial, *#104#
Voicemail shortcodes
When listening to your messages you can:
2 Repeat message
3 Delete message
4 Rewind message by 8 seconds
5 Hear the number of the person who has called you
(works on current message only)
55 Return the call
6 Fast forward 8 seconds
66 Hear the next message
7 Save the current message
9 Help
Please note: Call Return will not work if the caller has withheld their
number, or if the call originates from outside the UK.
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