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Troubleshooting 85
No network.
There is no network within range or the received
signal is too weak. You have to move to get a signal
that is strong enough.
Wrong PIN./Wrong PIN2.
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2, and press
Yes
.
See “SIM card lock” on page 82.
Codes do not match.
When you want to change a security code
(for example, your PIN) you have to confirm the
new code by entering it again. The two codes that
you have entered do not match.
See “SIM card lock” on page 82.
PIN blocked./PIN2 blocked.
You have entered your PIN or PIN2 incorrectly
three times in a row. To unblock your phone,
see “SIM card lock” on page 82.
PUK blocked. Contact operator.
You entered your personal unblocking key code
(PUK) incorrectly 10 times in a row.
Contact your network operator or service provider.
Phone locked.
The phone is locked. To unlock the phone,
See “Phone lock” on page 83.
Phone lock code:
Your phone comes with the phone lock code, 0000.
You can change it to any four- to eight-digit code.
See “Phone lock” on page 83.
Number not permitted.
The Fixed Dialing function is on and the number
you have dialed is not on your fixed numbers list.
See “Fixed dialing” on page 43.
Charging. Non-standard battery in use.
The battery you are using is not a Sony Ericsson-
approved battery. Please refer to “Guidelines for safe
and efficient use” and “Limited Warranty”.