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Troubleshooting
70 Some menus/features are operator dependent.
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Accessories, Accessibility, and
Internet
Technical Assistance/Customer Service
• United States - 1-800-374-2776
• Latin America - +1-305-755-6789
• Canada - 1-800-668-2101
• Other Countries - +1-919-472-7908
Ordering Accessories
You can purchase Ericsson branded or Sony Ericsson
branded accessories intended for use with this product
by:
I do not see
the WAP
icon.
If you do not see the WAP icon, you
are not in an area with strong enough
service to establish a connection.
My standby
screen keeps
disappearing
and I only
see a few
lines of text.
You may have
Display Sleep
activated.
Display Sleep saves
battery power. The text on
the standby screen is reduced to
two rows in the middle of the
display a few minutes after you
have pressed a key.
To turn off
Display Sleep, go to
Settings,
Select
, Display,
Select
,
Display Sleep,
Select
, Off.
Note!
Before calling the customer care line, locate the
label underneath your battery. You will need to
remove the back cover, but you do not need to
remove the battery to see the label. Simply lift the
battery. The customer care representative will
need information from your label to assist in
processing your call.