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86 Troubleshooting
I cannot use the Internet
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your network
operator.
Possible cause: Internet settings are
missing or incorrect.
Solution:
% 6 Help in your phone or go
to www.sonyericsson.com/cn, choose
your phone model, then choose
“Phone setup – WAP” and follow the
instructions
% 65 Settings.
The phone cannot be detected by
other users via Bluetooth™ wireless
technology
Possible cause: You have not turned
the Bluetooth™ function on.
Solution: Make sure that the
Bluetooth™ function is on and
visibility is set to show phone
% 72 To receive an item.
I cannot synchronize or transfer data
between my phone and my
computer, when using the USB cable
provided
Possible cause: The cable has not
been properly installed and detected
on your computer. The software that
came with your phone has not been
properly installed on the computer.
Solution: Go to
www.sonyericsson.com/cn, choose
your phone model, then choose
Product information - Getting started.
The guide Synchronizing the phone
with a computer contains installation
instructions and a troubleshooting
guide, that may assist you in solving
the problem.
Master reset
The changes that you have made to
settings and the content that you have
added or edited, will be deleted.
If you select Reset Settings, the
changes that you have made to
settings will be deleted.
If you select Reset All, in addition to
your changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.
To reset the phone
1 } Settings } the General tab } Master
Reset.
2 } Reset Settings or } Reset All.
3 When instructions appear } Continue.