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IN CASE OF DIFFICULTY
If you have difficulty operating your phone, the suggestions below should solve the problem. If
you still have difficulty after trying these suggestions,
In the US call:
VTECH COMMUNICATIONS at 1-800-595-9511.
In Canada call:
VTECH ELECTRONICS at 1-800-267-7377.
THE PHONE DOESN’T WORK AT ALL.
• Make sure the power cord is plugged in.
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall
jack.
• Make sure the batteries are properly charged. If the Bat-
tery Low indicator is on, the battery needs charging. If
the LCD display shows “NEEDS RECHARGING” :
you must charge the batteries.
• If you recently installed a new battery pack, make sure it
is installed correctly.
NO DIAL TONE.
• First check all the suggestions above.
• If you still don’t hear a dial tone, disconnect the base unit from the telephone jack and con-
nect a different phone. If there is no dial tone on that phone either, the problem is in your
wiring or local service. Call your local telephone company.
YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVEN WHEN YOU’RE
NEAR THE BASE UNIT.
• Place the handset in the base momentarily to re-set the unit. Then press PHONE to get a
line.
• Household appliances plugged into the same circuit as the base unit can sometimes
cause interference. Try moving the appliance or the base unit to another outlet.
YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU’RE AWAY
FROM THE BASE UNIT.
• You may be out of range. Either move close to the base, or relocate the base unit.
• The layout of your home may be limiting the range. Try moving the base unit to the second
or third floor, or to some other location.
ADDITIONAL INFORMATION