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If the scanner software doesn’t
work properly. . .
■
Make sure the system
requirements (for example, the
operating system version) are
correct for your software. See
page 5.
■
Check your computer’s memory.
See if the computer has enough
memory for your software. If
you’re running other software at
the same time, using RAM
resident programs, or have many
device drivers, the computer may
not have enough memory. (See
your software and computer
manuals.) If you’re scanning a
large image or scanning at a high
resolution, your computer may
not have enough memory to
process the image.
■
Check your software installation.
Make sure that your software is
correctly installed and set up. If all
else fails, uninstall your software,
then reinstall it.
If you need to reinstall your
scanner software. . .
See the installation instructions
beginning on page 22.
Image Problems
If the file size is too big. . .
Adjust your scan settings. Try setting
at a lower resolution (dpi), or scan
only part of the image.
