EN Image defect details 177
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• The internal mirror or optics are contaminated.
• The laser scanner is damaged.
• The document scanner needs to be recalibrated.
• There is a problem in the contact image sensor.
• There is a problem in the formatter.
Full-page ghosting occurs when an image prints in full color on one
page, but a faded copy of it is also seen on the following page.
• Make sure that the top spring in the ITB drawer is properly
connected.
• Replace the ITB.
• Ensure operation of the ITB cleaning roller clutch (CL3).
• If the imaging drum is near end of life, replace it.
• If the toner cartridge is near end of life, replace it.
• The paper does not meet HP paper specifications or is stored
improperly.
• The printer operating environment does not meet specifications.
• The toner density is set incorrectly.
• The toner cartridge is defective.
• There is excess loose toner inside of the printer. Clean the printer.
• The printer is printing on envelope seams. Move the text to an area
without seams.
• The imaging drum is defective or at the end of its life. Replace the
drum kit.
Full-page ghosting
Gray streaks
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