Maintenance and Troubleshooting
76 ESL E-Series Tape Library User’s Guide
Start-up problems
Table 8 describes corrective actions for problems which occur during start-up.
Table 8: Start-up problems
Problem Corrective Action
The library does not power on. Verify that:
■ The power cord is connected to a
grounded electrical outlet.
■ The power distribution unit’s two
breaker switches are on (left rear
corner of cabinet).
■ The power supply switches are on.
■ The power switch behind the service
tray is on.
The library or tape drives are not
detected by the Interface Manager or
Command View ESL software.
■ Verify cable connections and
termination.
■ Verify the cabling.
■ Verify that the drives and library are
powered on and ready.
■ Ensure that the interface controllers
are powered on and ready.
During initialization, the library reports
“not ready.”
■ Determine the failure type by
checking any previous error codes
returned to the host computer, or by
getting a library support ticket.
■ Correct the cause of the error.
One or more tape drives fail to spin up
during start-up.
■ Verify cable connections and
termination.
■ Make sure the OCP does not show
the drive power as off.
■ Check that the power supplies are
switched on for that level (clusters
0 - 5).
■ Check that the cluster controller is
properly cabled and ready.
