System Diagnostics and
Troubleshooting
Troubleshooting Checklist 133
Troubleshooting Checklist
Before running any of the diagnostic utilities, go through the following checklist to find possible solutions
for workstation or software problems.
• Are the workstation and monitor connected to a working electrical outlet?
• Is the workstation turned on?
• Is the green power light illuminated?
• Is the monitor turned on?
• Is the green monitor light illuminated?
• Turn up the monitor brightness and contrast controls if the monitor is dim.
• Press and hold any key. If the system beeps, then the keyboard is operating correctly.
• Check all cables for loose or incorrect connections.
• Reconfigure the workstation after installing a non-PnP expansion board or other option, such as a
diskette drive.
• Are all of the necessary device drivers installed?
• Have all printer drivers been installed for each application?
• Remove all diskettes and CDs from the drives before you turn on the system.
• Are you running the latest BIOS version, drivers, and software updates?
