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Troubleshooting and FAQs
70 Troubleshooting and FAQs
Problem Possible Causes Possible Solution
Poor reception The network signal is too weak
at your current location, for
example, in a basement or
near a tall building, because
wireless transmissions cannot
effectively reach it.
Move to a location where the
network signal can be properly
received.
The network is busy at the
current time (for example,
during peak times, there may
be too much network traffic to
handle additional calls).
Avoid using the phone at such
times, or try again after waiting
a short time.
You are too far away from a
base station for your service
provider.
You can request a service
area map from your service
provider.
Echo or noise
Poor network trunk quality
on the part of your service
provider.
Press the Power/End Key
and dial again. You may be
switched to a better-quality
network trunk or phone line.
Poor local telephone line
quality.
Press the Power/End Key
and dial again. You may be
switched to a better-quality
network trunk or phone line.
If you encounter problems while using the phone, or if it performs erratically, you
can consult the information in the chart below. If your particular problem cannot
be resolved using the information in the chart, contact your service provider.