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Appendix 153
Limited Warranties
Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day,
1-year, 2-year, 3-year, or 4-year limited warranty, depending on the product purchased. To
determine which warranty came with your hardware product(s), see your packing slip or
invoice. The following sections describe the limited warranties and return policy for the U.S.,
the limited warranties and return policy for Canada, the manufacturer guarantee for Latin
America and the Caribbean, and the Intel
®
Pentium
®
and Celeron
®
warranty for the
U.S. and Canada.
Limited Warranty for Dell-Branded Hardware Products
(U.S. Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user
customer's—Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software added to the Dell-branded
hardware products through our factory-integration system, third-party software, or the
reloading of software
• Non-Dell-branded and Solution Provider Direct products and accessories
• Problems that result from:
– External causes such as accident, abuse, misuse, or problems with electrical
power
– Servicing not authorized by Dell
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to perform preventive
maintenance
– Problems caused by using accessories, parts, or components not supplied by Dell
• Products with missing or altered Service Tags or serial numbers
• Products for which Dell has not received payment