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6.2. Classification of Non-Conformity
HTC confidential
© 2001, HTC Corporation. All rights reserved. TOTAL 43 CONT.ON. 28 PAGE NO. 27
Customer
,
Retailer Mis
j
ud
g
ment
Batter
y
Pack does not Start
Housin
g
Cosmetic dama
g
e
0 Others
N
o
r
eco
r
ded
sou
n
d
o
r
d
i
sto
r
ted
sou
n
d
9 Recordin
g
Batter
y
Pack Does not Rechar
g
e
IrDA Connection not
p
ossible
Wireless Connection
(
GSM
/
WAP
/
Pocket IE
)
not
p
ossible
Main unit does not res
p
ond to Batter
y
Switch
SD Slot
SD Card cannot be used
No sound from S
p
eaker or Distorted sound
8 Soun
d
7 Batter
y
Batter
y
Dischar
g
es
Q
uickl
y
even after full
y
char
g
ed
6 Memor
y
Data retention related
p
roblem
PC Connection
(
USB
/
Serial
)
not
p
ossible
Communication
Back Li
g
ht does not turn ON
/
OFF
U
n
usua
l v
e
r
t
i
ca
l
/
h
o
riz
o
n
ta
l lin
es
o
r
pa
r
t
i
a
l
d
i
sp
l
ay
Dis
p
la
y
B
utto
n
s
do
n
ot
r
espo
n
d
O
p
erational
Powe
r
Touch Panel does not res
p
ond to screen ta
p
M
a
in
u
ni
t
does
n
ot
r
espo
n
d
to
P
o
w
e
r B
utto
n
Non Conformity Types