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(1) Check “Sound & Notifications” Settings in the unit for Sound Enabling.
(2) Make sure it’s not MUTED.
(3) Dismantle and Check whether the Microphone is properly installed (check or missing rubber)
(4) Replace Microphone if necessary.
(5) Replace Main Board if necessary.
(6) Once the defective part has been identified, verify it again with the defective part whether the
symptom could be duplicated.
10 A Housing Cosmetic damage
(1) Unless it is for Refurbishment, all housing replacement due to cosmetic damage shall be
subject to be charged.
HTC confidential
© 2001, HTC Corporation. All rights reserved. TOTAL 43 CONT.ON. 34 PAGE NO. 33