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User Guide 11
Phone Accessories
To shop for accessories for your phone, visit
www.virginmobileusa.com
or
kyocera.superiorcommunications.com
.
Activate your Account
Before using your phone, you need to activate
its service with Virgin Mobile USA. To
activate your Virgin Mobile USA account:
•Go to
www.virginmobileusa.com
and
click on
Activate
, or
• Call Virgin Mobile USA at
1-888-322-1122.
Find the Serial Number
To activate your Virgin Mobile USA account,
you need your phone’s serial number.
From
Phone Info
, select
My Number
to find
your phone’s serial number.
You can also dial ##6343# from the main
screen to display your phone’s serial number.
Program your Phone
Once you have activated your account, you
need to program your Virgin Mobile USA
phone number into your phone. When ready,
follow these steps:
1. Turn on your phone.
2. Dial ##847446#.
3. Select
Activate Phone
.
4. To activate your phone, select
Ye s
at the
prompt.
5. When your phone connects to the network,
select
Start
at the prompt.
6. When your phone displays your new Virgin
Mobile USA phone number, write it down.
7. Select
Finish
to complete the activation
process. Your phone restarts by itself.
It may take a couple hours for Virgin Mobile
USA to set you up on their network. They will
send you a text message to let you know when
you can start making calls. It may also take up
to 4 hours for
Downloads
,
Voicemail
, and
Top-Up
features to work.