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5. DOWNLOAD
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5.1.3 Troubleshooting Download Errors
1) When the phone does not work after downloading has been completed.
2) Media Erasing Error
3) NV Restore Error
5.1.3.1 When the phone does not work
• Reboot the phone in the emergency mode (Simultaneously press 2, 5, and PWR red keys) and
then try to download all the images up to AMSS. In the emergency mode, you can not download
media or module image.
The phone supports a special mode called emergency mode. In this mode, minimum units for
downloading is running so that users can download the images again in case of emergency
situation. (AMSS modem, Media, and Module images can not be running in this mode.)