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CONFIDENTIAL
Service & Analysis Center Europe
Training Team
version 1.0 / 05.11.1999 Page 19 of 37
D303 Eeprom faulty
•
Check with wintesla if IMEI or product data are corrupted
•
Check 2,8V DC on pin 8 of Eeprom
•
Don't use the "Full factory set" with wintesla, otherwise the Original IMEI will be change to
"65656565…"
•
Change the Eeprom if it's permitted to you and write all ID data (IMEI, product code…) back
•
If you aren't allowed to change the Eeprom and the IMEI is missing, write a note with a little
comment, and send it together with the phone to the SACE
Note! Rewrite SIMLOCK and IMEI entries with use of the Nokia security SW (SSSW) and make a SW-update or send
this phones to the SACE, if this procedure is not permitted to you
Clock time or user settings problems
Clock time / Ringing tone is to fast or to slowly
32,786KHz Sleep oscillator B100
•
Check that the sleepclk 32.768KHz square wave frequency on pin C149 isn't higher or lower
•
Check the crystal B100, C147, C148, C153, N100
•
View also the Service Bulletin 017 (capacitors C148, C153 change the value)
Clock time problems / wrong ringingtone speed
check 32,768KHz
clock frequency on
C149 CCONT
Check soldering or
change B100,
C147,C148,
C153,N100