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1. Find help
Support
When you want to learn more about how to use your product
or you are unsure how your device should function, see the
support pages at www.nokia.com/support or your local
Nokia website, www.nokia.mobi/support (with a mobile
device), the Help application in the device, or the user guide.
If this does not resolve your issue, do the following:
● Restart the device: switch off the device, and remove the
battery. After about a minute, replace the battery, and
switch on the device.
● With the Nokia Software Updater application, update your
device software regularly for optimum performance and
possible new features. See www.nokia.com/
softwareupdate or your local Nokia website. Remember to
back up your device data before updating the device
software.
● Restore the original factory settings as explained in the
user guide. Your documents and files are not deleted in
the reset.
If the issue remains unsolved, contact Nokia for repair
options. See www.nokia.com/repair. Before sending your
device for repair, always back up the data in your device.
In-device help
Your device contains instructions to help to use the
applications in your device.
To open help texts from the main menu, select >
Applications > Help > Help and the application for which
you want to read instructions.
When an application is open, to access the help text for the
current view, select Options > Help.
When you are reading the instructions, to change the size of
the help text, select Options > Decrease font size or
Increase font size.
You may find links to related topics at the end of the help text.
If you select an underlined word, a short explanation is
displayed. Help texts use the following indicators:
Link to
a related help topic.
Link to the application being
discussed.
When you are reading the instructions, to switch between
help texts and the application that is open in the background,
select Options > Show open apps. and the desired
application.
Keep your device software up to date
About software updates
Software updates may include new features and enhanced
functions that were not available at the time of purchase of
your device. Updating the software may also improve the
device performance.
To get a notification when new software is available for your
device, register with My Nokia, and subscribe to notifications
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