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• Your transactions with us We collect information relating to your purchase and use of our products and services and
your other interactions with us. Such information may include details of the queries or requests you have made, the
products and services provided, delivery details, bank account number, credit card details, billing address, credit checks
and other such financial information, details of agreements between you and Nokia, records of contacts and
communications, information and details relating to the content you have provided us with and other such transactional
information. We may, in accordance with applicable law, record your communication with our customer care or with
other such contact points.
• Location data Nokia’s location based services and features may use satellite, Wi-Fi or other network based location data,
for example your IP-address. Assisted positioning methods of the device, for example Assisted GPS, provide you with
faster and more accurate location data. Use of assisted positioning methods may involve exchanging your location data,
wireless network identifiers along with your unique device or network service provider identifiers with a location server.
Nokia processes this information anonymously. Depending on your positioning settings and your use of location services
of other service providers your device may connect to other service providers’ servers, which are not controlled or operated
by Nokia. We recommend you to check the privacy policies of such service providers to understand how they process your
location data. You can modify the positioning settings of your device from the device settings, for example change or
disable positioning methods or location servers or modify the accuracy of your location data.
Nokia offers various location based services and features that may require the use of your loca-tion data. For example
when you make a location based search, use location enhanced weather features or request for map data, your location
data may be sent to Nokia to serve you with the right content. This may also include location based advertizing. Some
location based services may allow you to associate your personal data with your location. To learn more about available
location based services and features, please refer to instructions and other support material for our products and services.
Why Do We Process Personal Data?
Nokia may process your personal data for the following purposes. Please note that one or more purposes may apply
simultaneously.
• Providing products and services We may use your personal data to provide you with our products and services, to
process your order or as otherwise may be necessary to perform the contract between you and Nokia, to ensure the
functionality and security of our products and services, to identify you as well as to prevent and investigate fraud and
other misuses.
• Developing products and services We may use your personal data to develop our products and services. However, for
the most part we only use aggregate and statistical information for such purposes. We may combine personal data
collected in connection with your use of a particular Nokia product and/or service with other personal data we may hold
about you, unless such personal data was collected for a different purpose.
• Communicating with you We may use your personal data to communicate with you, for example to send you critical
alerts and other such notices relating to our products and/or services and to contact you for consumer care related
purposes.
Marketing and making recommendations We may use your personal data to personalize our offering and to provide you
with more relevant services, for example, to make recommendations and to display customized content and advertising in our
services. This may include displaying Nokia and third party content. We may use your personal data for direct marketing or
research purposes, for example, to conduct market research and we may, in accordance with applicable law, contact you to
inform you of new products, services or promotions we may offer.
First use of your Nokia device
Depending on your device a Nokia Account may be created for you or you may need to sign in with your existing Nokia Account
when you first use your device. In the activation process your user name, email address, mobile number, unique mobile device
identifier and subscriber identity information will be sent to Nokia and we may associate this information with your Nokia
Account. This combined information may be used to activate your warranty and certain software licenses and to send you
personalized messages, for example emails, text and other messages. These messages may include information about Nokia’s
products and services, such as tips and commercial offers. You may unsubscribe from these messages at any time for example
by following the information in the message you receive after taking your device into use, instructions in the device or in the
134 Product and safety information